Refund and Exchange Policy

At Box Printify, we strive to provide top-quality products and services to our customers. However, if you are not completely satisfied with your purchase, we offer a straightforward refund and exchange policy to ensure a hassle-free experience.

Return Method: By Mail

All returns are processed by mail. To initiate a return, please use the return label included with your purchase.

Return Label: Included

A return label is provided with your order at no extra cost. Simply attach the label to your package and send it back to us.

Restocking Fee: Free

We are not charging restocking/return fee, its totally free ordered product defective or different. This helps cover processing and handling costs associated with returns.

Refund Processing Time: 5 Days

Once your return is received and inspected, your refund will be processed within 5 business days. The refund will be issued to the original payment method.

Return Window: 60 Days of Hassle-Free Returns

Enjoy peace of mind with our generous 60-day return window. If you’re not fully satisfied, you have up to two months to return your product for a replacement or refund.

If you have any questions or need assistance, feel free to reach out to our customer service team. We’re here to help!